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Connect your own UPS contract
Connect your own UPS contract
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Written by Crowdsender
Updated over a week ago

Step 1: Find your UPS Access Key

Once you have registered with Crowdsender, follow the steps below to obtain the courier's API credentials.

  1. Log in to your UPS account and access to the UPS Developer Kit by clicking here.

  2. Click on the "Manage Access Key" button and scroll down to the section "Request New Access Key".

  3. You will be redirected to an environment with your contact details. If your contact details are not pre-filled, please enter them. When the data is completed, click on the "Request Access Key" button:

  4. They will contact you. Most of the time the sales representative will send you test credentials so that you can generate a test label and send it to them before giving you the production credentials. Whether you have the test or production credentials, you can continue with the following steps.

Step 2: Add your Api credentials

Log in to your Crowdsender account and go to Settings > Integrations > Couriers. Look for the UPS logo in the list of available couriers.

When you click on "Enable own contract" you will get a window asking you what kind of credentials you have:

  • Test credentials: If you click on the button "Test credentials" you will get a form where you can add the data that the commercial has given you. We will send you back a test label that you can send to the sales representative. If everything is correct, the representative will send you the production credentials.

  • Prod. credentials: If you click on the "Prod. credentials" button you will be able to enter the real data and credentials of your contract.

    You will need the following data:

    • Origin country: From which country are orders shipped

    • UPS username: "myUPS ID" (for example: "CROWDSENDER_UPS").

    • UPS password: your myUPS password.

    • License number: "UPS account reference" (6 characters e.g. "12A3B4").

    • API number: "UPS Developer Key" (16 characters ex: "1234ABCD1234ABCD").

    • Service code: (for example: "Worldwide Express Plus").

    • Return Address: Address you have defined if an order cannot be delivered and the courier has to return it to the sender.

    As optional data you can add:

    • Form type: Valid form types to be generated. If you have this service contracted you must activate it in Crowdsender.

    • Shipping alcoholic beverages: Service that ships alcoholic products. If you have this service contracted you must activate it in Crowdsender.

    • Return service: Service that allows you to return products to their destination. If you have this service contracted you must activate it in Crowdsender.

    • Paperless: Service that generates electronic invoices. If you have this service contracted you must activate it in Crowdsender.

    • Export documents: Service that allows you to send products outside the European Union. If you have this service contracted you must activate it in Crowdsender.

    • Nickname: Customize the name under which you want your contract to be displayed on the platform.

    • Contract valid until: Tell us when this contract will expire and we will give you one month's notice so that you can request a contract extension from your courier.

📔Note: If you change the identifiers and/or access codes for your UPS space, it is necessary to update them in your Crowdsender account as well in order to maintain the connection between your contract with the courier and your Crowdsender platform.

Step 3: Create your first labels

Congratulations! You have now successfully connected your UPS contract to your account.

You can now go to Orders and start processing orders with this contract.

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