Step 1: Contact your DHL Paket sales representative
Once you have registered with Crowdsender, you will need to contact your DHL Paket sales representative to activate your API credentials.
Most of the time the sales representative will send you test credentials so that you can generate a test label and send it to them before giving you the production credentials.
Whether you have the test or production credentials, you can continue with the following steps.
Step 2: Add your Api credentials
Log in to your Crowdsender account and go to Settings > Integrations > Couriers. Look for the DHL Paket logo in the list of available carriers.
When you click on "Enable own contract" you will get a window asking you what kind of credentials you have:
Test credentials: If you click on the button "Test credentials" you will get a form where you can add the data that the commercial has given you. We will send you back a test label that you can send to the sales representative. If everything is correct, the representative will send you the production credentials.
Prod. credentials: If you click on the "Prod. credentials" button you will be able to enter the real data and credentials of your contract.
You will need the following data:
Return Address: Address you have defined if an order cannot be delivered and the courier has to return it to the sender.
As optional data you can add:
Export documents: Service that allows you to send products outside the European Union. If you have this service contracted you must activate it in Crowdsender.
Go green: Low-emission service in the transport of your orders. If you have this service contracted you must activate it in Crowdsender.
Parcel outlet routing: Service provided by the courier that if you can not deliver the package at destination take it to a collection point. If you have this service contracted you must activate it in Crowdsender.
Premium service: Service to reduce transit days.If you have this service contracted you must activate it in Crowdsender.
Nickname: Customize the name under which you want your contract to be displayed on the platform.
Contract valid until: Tell us when this contract will expire and we will give you one month's notice so that you can request a contract extension from your courier.
📔 Note: If you change the identifiers and/or access codes for your DHL Paket space, it is necessary to update them in your Crowdsender account as well in order to maintain the connection between your contract with the courier and your Crowdsender platform.
Step 3: Create your first labels
Congratulations! You have now successfully connected your DHL Paket contract to your account.
You can now go to Orders and start processing orders with this contract.