Crowdsender

Tabs on the orders page

Homepage

Pricing

Product update

Api Crowdsender

support@crowdsender.io

Log in

Sign up

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

Tabs	Description	Order Status	Box Status	Permitted Actions
Inbound Orders	Displays the orders registered in Crowdsender that have not yet started preparation. Important: Labels can be generated before starting the preparation.	Registered	Waiting	Start preparation Generate label Add tags Change send date Change arrival date Change courier Delete label Download Excel Cancel order Preparation list
Label failed	Displays orders with some kind of problem in the process.	To Review	Waiting	Start preparation Generate label Add tags Change send date Change arrival date Change courier Download Excel Cancel order Preparation list
In preparation	Displays the orders that are in the packaging process or waiting to be picked up by the courier.	Pending to ship	Preparing	Add tags Change send date Change arrival date Delete label Download Excel Preparation list Mark as finished
Shipped	Displays orders that are in delivery.	Shipped	On route Last mile Possible delay Possible incident	Add tags Change arrival date Download Excel Preparation list Mark as finished
Delivery incident	Displays orders with some kind of incident in the delivery. Transport provider (courier) informed about the incident.	Shipment failed	Incident Damaged Returned Destroyed Lost	Add tags Change arrival date Delete label Download Excel Preparation list Mark as finished
Completed	Displays orders successfully delivered.	Completed	Delivery point Delivered Depot	Add tags Download Excel Preparation list
Canceled	Displays orders that were cancelled before shipment.	Canceled	Waiting	Add tags Reactivate order Download Excel Preparation list Delete order
All	Displays all orders sent to Crowdsender regardless of order and box status	All	All	Add tags Download excel Preparation list