Status | Description |
Not available | Courier doesn’t provide the actual tracking status |
Waiting | The box was registered correctly, but there was no shipment label generated. |
Preparing | The box is in the process of being packed or picked up by the courier. |
On route | The box was handed over to the courier. |
Last mile | The box is on the way. It arrived at least at the first hub of the courier. |
Out for delivery | The box is on delivery and is expected to be delivered within the day. |
Possible delay | The courier has not informed us of the status of the box for two days. |
Possible incident | The courier has not informed us of the status of the box for five days. |
Incident | The box suffered an incident during the delivery process. Revision needed. |
Damaged | The box suffered an incident during the delivery process. Revision needed. |
Destroyed | The box suffered an incident during the delivery process. Revision needed. |
Delivery point | The box was successfully delivered to a pick-up point. The recipient has to pick it up. |
Depot | The box was successfully delivered at the delivery address, but without recipients confirmation. |
Delivered | The box was successfully delivered. |
Lost | The box was lost during delivery process. Contact your courier. |
Returned | The box was returned to the sender. Contact your courier. |
Not received | The box has been marked as not received from the Crowdsender platform. |