Roles | Description | Example |
Administrator | User who registers and activates their Crowdsender account. This role has all functionalities available. Has permission to add contracts, add shipping rules or upgrade the plan. | Heads and C-Level of operations |
Manager | User with the ability to edit orders, update send dates, change couriers, manage inventory or process incidents. Account settings are not available. | Warehouse manager and control tower staff |
Collaborator | Users with the ability to individually prepare orders and notify when those orders leave the warehouse. | Warehouse employees |
Viewer | Users who only want to view the status of shipments and cannot perform any actions. They are only permitted to view data, add custom tags, and comment on timelines. | External provider |