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Getting started
Getting started with Crowdsender
Getting started with Crowdsender
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Written by Crowdsender
Updated over a week ago

What does Crowdsender do?

Welcome to Crowdsender! It is an easy-to-use tool to manage and automate all your orders from a single platform. The platform is designed to help ecommerce and marketplaces generate labels easily , verify addresses, create automations and track orders.

Now that you’ve decided Crowdsender is the platform for you, it’s time to set up your account! In this section, we’ll cover the basics of setting up your account.

Getting started with Crowdsender

We'll have you up and running in just a few steps. You can sign up for your Crowdsender account for free on our website. Just click on Start for Free in the top right corner of the page.

All you have to do is add your first name, last name, company name, phone number, email and password.

Step 1. Add your couriers contracts

First of all let's add the couriers you are currently working with. Go to Settings > Integrations > Couriers and activate the couriers you have a contract with.

📔 Note: If you cannot find the couriers you are working with, please contact the Crowdsender team so that we can provide you with a solution.

If you want to see step by step how each of the couriers is integrated, you can consult our courier integration documentation.

Step 2. Connect or upload your orders

Crowdsender has two ways to receive your orders:

  • CSV uploads: At the top right of the orders page you can see a CSV upload button.

    When you click on it, you will see a popup where you can upload a CSV with the orders you want to process. Crowdsender provides you with two CSV templates: minimum CSV (only valid for national shipments) and advanced CSV. All the documentation about the templates and what data is required can be found in this article.

  • Connection via API: To view your orders in real time on the platform, Crowdsender provides you with an API where you can connect. All the documentation about this API is in the developers section.

Step 3. Add your warehouse

Add your order management addresses in Account > Addresses

  • Pick up addresses: Address where the parcel is shipped from. In case you use the simple CSV upload the pick up address is mandatory to register your orders.

  • Return addresses: For each courier contract a return address is mandatory. When you start the configuration of your contracts, we get the addresses form there.

In each type one address can be marked as default.

If the orders comes with the addresses already asigned the address of the order will be used. If the addresses come empty, the default address will be used.

Next steps

Congratulations! You're all set up and ready to start printing your shipping labels. But what's next?

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